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VIADUCT Services: Systems Upgrade


Systems Upgrade

VIADUCT, LLC upgrade methodology; the process always begins with an initial assessment (see IT Migration):

Initial Assessment Recommendations
The risk assessment and recommendation may be that an upgrade is required, for example:

  • It may determine that the OS and applications are functioning correctly, but that growth in storage requirements or, limitations in throughput are creating bottlenecks.
  • The report may recommend that increasing the amount of system memory will resolve an issue.
  • There are cases where just a few elements require an upgrade which can be achieved with minimal impact.
  • An issue may be related to an incompatibility between software levels.

Upgrade plan
A more in depth study will be conducted of the hardware, software and user environments creating the problem. An implementation plan is developed and the required resources are obtained. VIADUCT takes extra steps to protect client data during an upgrade or a migration.

Once the upgrade is complete, the new environment must be tested to ensure that the expected results are obtained.

Back into production
In the final phase, every effort is taken to help the client safely and effectively back into operation.


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