Technology Assessments provide critical information and details about the existing Information Technology (IT) environment. Generally, the information obtained from an assessment is used for migration planning (proactive) or for corrective action (reactive) to address an unplanned system anomaly or specific business concern.
Standard assessments are:
The results of an assessment are documented in an Assessment Report. Each report contains the consultant's findings, recommendations, risks and system configuration details. Priorities are assigned to each recommendation and risk identified. The Assessment Report is reviewed with the customer to determine the next steps. VIADUCT assists the customer in developing the migration plan to move the current environment to the new environment.
Assessments are offered as individual services or as part of larger project engagement.
VIADUCT, LLC uses a 5 step methodology:
Step 1. Initial Assessment
Step 2. Full Assessment
Step 3. Migration
Step 4. Validation
Step 5. Implementation
VIADUCT, LLC upgrade methodology; the process always begins with an initial assessment (see IT Migration):
Initial Assessment Recommendations
Back into production
|IT Planning and Strategy|
VIADUCT, LLC can help companies create a technology vision. We will spend time understanding the business requirements, what they have today and where they want to be tomorrow. That's where we can help; we understand where technology can take them, not just tomorrow but into the future.
Some questions to ask:
Performance & throughput bottlenecks?
What are you trying to do but don't know how?
|Business Application Consulting|
Our consulting services are designed to help you evaluate and implement business application solutions that are right for your business.
For a company needing to answer the question “What software is the best fit for my business?” VIADUCT engages to understand your company's critical business needs and key objectives and then leverages its experience and knowledge bases to identify solution alternatives (e.g. recommendations) based on your company's unique requirements.
For a company that has selected its business software but needs experienced project management and implementation resources to plan, manage and/or execute the project, VIADUCT offers its services and highly-skilled resources under several different engagement models.
VIADUCT capabilities include, but are not limited to, the following areas:
|Backup and Recovery assessment|
How safe is your business, is the data secure? Just a simple question but many business owners take it for granted; systems will never fail, someone else is taking care of it. How many companies procrastinate on their responsibility to perform backups to ensure their files, financial records, customer records, vendor records and employee records are safe?
There are many affordable backup solutions available today that can provide fast and effective levels of data security. VIADUCT, LLC can evaluate the entire backup and recovery process to ensure the safety of your business.
The bottom line: DON'T TAKE RISKS. .
The unavoidable subject of technical support. VIADUCT, LLC clients experience a different kind of support relationship, it's more personal and one-on-one, than what others offer. Our approach is proactive with an emphasis is on problem avoidance. We don't expect our clients to know how everything goes together and plays together, that's our job.
Not everything is perfect, even though it should be. How many of us buy a new car and pay special attention to the warranty period. Technology has advanced to the point where the reliability of computer components and peripherals are measured in MTBF's (Mean Time Between Failures) predictions of tens of thousands of hours. The reliability challenge today is a different animal than just a few years ago;
Obsolescence: It's not just the hardware, it's the changes in operating systems, staying current with OS updates, file support changes between application levels, staying current with applications and patches. Another term for rapid obsolescence is “currency”, the challenge of staying current.
Viruses: A subject that must not be ignored. One of our best clients in the Real Estate industry had a system that just was not performing and asked VIADUCT, LLC to investigate. They hold the record at VIADUCT, with over 7,000 viruses, spyware and adware's on a single desktop. There are several excellent Anti-Virus software applications available for all sizes of business, from small to corporate, for desktops and for servers. Some are lower cost than others but the first time a business is shut down and systems lost by a virus is the last time cost is an issue.
Hacker: The first line of defense against a hacker is a firewall. Firewall's come in many shapes and sizes, and range in cost from under $100 up to several thousand. A firewall is like a one way mirror, it allows the users behind it to look out to the internet but only those you want to look in, the ability to look. You can also control where someone on the outside is able to look..
Customer and Vendor security